Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us.

1. Information We Collect

  • Personal Information: Information you provide directly, such as name, email address, phone number, company name, and project details when you fill contact forms or email us.
  • Usage Data: Technical data collected automatically when you visit our website, such as IP address, browser type, pages visited, referrer, and timestamps.
  • Cookies & Tracking: Cookies and similar technologies to improve site functionality, remember preferences, and analyze traffic. You can disable cookies in your browser settings, but some features may stop working.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide the services or quotes you request.
  • To communicate about projects, proposals, and support.
  • To operate, maintain, and improve our website, services, and content.
  • To send marketing information only if you have opted in or where permitted by law.
  • To comply with legal obligations and protect our rights.

3. Sharing & Disclosure

We do not sell or rent your personal information to third parties. We may share information with:

  • Service Providers: Third-party vendors who provide hosting, analytics, email, or other services necessary to run our site and business.
  • Legal Requests: Authorities when required by applicable law or to protect our legal rights.

4. Third-Party Services & Links

We may use third-party services such as Google Analytics, hosting providers, or email services. These providers have their own privacy policies — we recommend reviewing them. Our site may contain links to external websites; we are not responsible for their content or privacy practices.

5. Data Security

We implement reasonable technical and organizational measures to help protect your personal information. While we aim to protect your data, no internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location and applicable law, you may have rights including:

  • Accessing the personal information we hold about you.
  • Requesting correction or deletion of your personal information.
  • Objecting to or restricting certain processing of your personal data.
  • Withdrawing consent where processing is based on consent.

To exercise these rights, contact us at support@aludaan.in. We may need to verify your identity before fulfilling requests.

8. Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to request deletion.

9. International Transfers

Personal data may be processed in countries other than your own. When we transfer data internationally, we take steps to ensure appropriate safeguards are in place in accordance with applicable law.

10. Changes to This Policy

We may update this Privacy Policy occasionally. We will post the revised policy on this page with a new "Last updated" date. Continued use of the site after changes indicates acceptance of the updated policy.

If you have questions or want to exercise your rights, please contact us.